20 February

How we can influence people’s performance
Reading time:  2 minutes You can have a positive affect on people’s behaviour simply by getting them to think about the traits and behaviours associated with a particular label or type of person. The study carried out by behavioural specialist Ap Dijksterhuis and his colleague Ad Van Knippenberg at Radbound University Nijmegen in the Netherlands [...]

00:17 GMT  |  Read comments(0)

13 February

The power of the words we use and how we should choose them wisely to influence others
Reading time: 2 minutes I would be interested to hear from anyone who has consciously been aware over the last week of mirroring and matching new people they have met. Do you do it naturally or have you had to think about it when developing a new relationship with someone you have not met before? [...]

11:43 GMT  |  Read comments(0)

06 February

Building rapport with a new client
Reading time: 2 minutes How did you get on practicing your calls last week? Did you make any changes to your pitch and tone that made a noticeable difference? Did you receive a better response from the recipient of your calls? This week I would like to share with you the study carried out by [...]

03:00 GMT  |  Read comments(0)

03 February

Being a persuasive telephone interviewer/sales person
Reading time: 1 minute What makes someone else more successful at telephone interviewing or telephone sales than another? Researcher Lois Oksenberg carried out a study to find out just this. She asked a group of telephone interviews and sales people to follow the same script, so success or failure could be nothing to do with [...]

03:00 GMT  |  Read comments(0)

31 January

i is for influence – Rob Yeung
Having just got back from visiting friends in Australia, I have had time to read a book I have wanted to get stuck into for ages by Rob Yeung called ‘i is for Influence’. The book is about how we can influence and persuade others in all sorts of situations. I found it extremely interesting [...]

16:31 GMT  |  Read comments(0)

16 January

The first contact
The first contact you have with someone should be to grab their attention and make a positive impact. How do you differentiate yourself from your competition so you ensure you stand out? Knowledge is king! The more you know about someone, their company, their industry,  their interests, employment history and connections, the better you will [...]

10:00 GMT  |  Read comments(0)

09 January

Learn from others successes
The best way to learn how to do something is to watch, listen and observe someone who is successful at what they do. Think of someone in your company who is an exceptional sales person. What do they do that makes them successful? How do they engage their audience? Listen to the way they talk [...]

10:00 GMT  |  Read comments(0)

28 December

Motivation
I have been asking top billing recruiters across the world how they have achieved success, kept motivated and inspired others to succeed and have put some of their comments into a 16 page ebooklet for recruiters. Each tip will help you to become more effective and increase your billings. The first tip in the booklet [...]

17:51 GMT  |  Read comments(0)

22 November

REC Youth Employment Charter: Firebird Training leading fight against Youth Unemployment.
REC Youth Employment Charter: Firebird Training leading fight against Youth Unemployment. Released on 21 November 2011 With youth unemployment hitting the one million mark, the REC has again highlighted the crucial role that recruiters play in helping young people into work. Through the Youth Employment Charter, which builds upon the recommendations set up in the [...]

16:47 GMT  |  Read comments(0)